> **TL;DR:** Maintaining a new employee (SDR or customer service specialist) in Lithuania in 2026 costs a company approximately 2500–3500 €/month (including taxes, workspace, and hidden costs). Meanwhile, a fully managed POSKAI AI voice platform starts from 500 €/month. POSKAI can handle hundreds of calls simultaneously, never gets sick, doesn't require holidays, and pays for itself within the first month. This means 5–7 times lower costs and unparalleled efficiency. ## Why are Businesses Seeking Alternatives to Traditional Hiring? In today's Lithuanian business environment, the shortage of talent and rising labor costs have become one of the biggest challenges for company executives. Employee costs in Lithuania are increasing annually, and employee turnover is particularly high in positions requiring constant, monotonous, and emotionally draining work — such as customer service, initial cold calling, debt reminders, and surveys. Every company executive sooner or later faces the same problem: the business is growing, customer inquiries and calls are increasing, so new people need to be hired. But is this truly necessary? Is it worth investing thousands of euros in a new person when most of that work involves repetitive questions and template-based processes that the POSKAI platform can perform faster, cheaper, and without errors? In this article, we will thoroughly examine the true cost of hiring an employee in Lithuania and compare it with the POSKAI platform's pricing and capabilities. ## How Much Does a New Employee Really Cost in Lithuania? The most common mistake managers make when calculating employee costs is looking only at one line item — "net salary" (take-home pay). However, the true cost of an employee in Lithuania is significantly higher. Let's calculate all the components for a customer service or junior sales development representative (SDR) position in 2026. ### 1. Salary and State Taxes Let's assume that a competitive market salary for a junior or mid-level manager is 1200–1500 € "take-home." - The "gross" salary (on paper) reaches approximately 1900–2400 €. - Adding employer taxes (Sodra, Guarantee Fund), the company's costs for salary alone amount to about 1950–2450 €/month. ### 2. Workspace Setup and Maintenance An employee requires equipment and infrastructure: - Laptop (annual depreciation) — ~50–80 €/month. - Software licenses (CRM, Office 365, Slack, telephony systems) — ~100–150 €/month. - Office space rent, coffee, utility costs allocated per employee — ~200–300 €/month. - Telephony and communication expenses — ~30–50 €/month. ### 3. Hidden Costs: Holidays, Sick Leave, Training Humans have inherent needs and rights that businesses must cover: - **Holidays:** 20 working days per year. This means that one month a year, you pay a salary for someone who is not working. - **Sick Days:** On average, an employee in Lithuania is sick 5-10 days a year. The call center stalls on those days. - **Training and Adaptation:** Training a new person takes 1–3 months. During this period, their productivity is minimal, but you pay a full salary. Furthermore, this consumes the time of your experienced managers, creating additional invisible costs. - **Staff Turnover:** Employee turnover in sales and service is enormous. When someone "burns out" after 6 months and leaves, you restart the hiring cycle. Recruitment agency services or HR time can cost another 1–2 months' worth of an employee's salary. **Total Employee Cost:** Summing all these elements, the real company costs for a simple call center agent are not 1200 €, but approximately **2500–3500 €/month.** :::stat 3000 € vs 500 € This is the average monthly cost for one employee compared to the base POSKAI price. This represents a huge leap in efficiency and cost optimization. ::: ## What is POSKAI and How Much Does it Cost? POSKAI is a business communication platform developed in Lithuania, at the core of which is POSKAI Artificial Intelligence. This is not a simple answering machine or a messaging bot. It is a full-fledged voice technology system that performs outbound and inbound calls in natural, fluent Lithuanian. The POSKAI voice engine speaks so naturally that customers often don't even realize they are communicating with technology. It responds in less than 500 milliseconds, understands context, performs lead qualification (filtering cold contacts), and sends summarized information directly to your CRM. ### POSKAI Pricing: No Hidden Fees Unlike foreign platforms that declare low initial prices but later charge for every minute, servers, telephony providers, and language model resources, POSKAI pricing is completely transparent and adapted for the B2B sector. The POSKAI platform starts **from 500 €/month.** This price includes everything needed for smooth operation: - Platform usage. - Integrated telephony and number management. - Utilization of voice and cognitive capabilities without "minute stress." - Custom dashboard and analytics for your system. - Highest level of data encryption and compliance with EU data residency requirements. Read more about how our system works and why companies choose POSKAI in the [AI cold calling article](/en/blog/ai-saltieji-skambuciai) or the [customer service automation use case](/en/use-cases/klientu-aptarnavimas). ## Comparison: Human vs. POSKAI AI Assistant To truly understand the value, we must compare not only price but also productivity, quality, and speed. ### 1. Performance and Call Volumes - **Employee:** The best and most motivated sales manager can make 60–80 quality cold calls per day. After 4 hours of calling, human energy drops, the voice becomes monotonous, errors appear, and emotional fatigue sets in. - **POSKAI:** Can handle 500+ calls simultaneously. The POSKAI platform doesn't need lunch breaks. A database of thousands of contacts can be processed in minutes. Every call will be made with the exact same enthusiasm, accuracy, and professionalism as the first. ### 2. Onboarding - **Employee:** Training takes 1–3 months. They need to learn sales scripts, CRM usage, and tactics for dealing with difficult clients. And there's always the risk that a trained employee will leave for a competitor after six months, taking their knowledge of your customer base with them. - **POSKAI:** System training and adaptation to your business takes just a few days. POSKAI's direct audio technology is ideally suited to your company's tone, products, and processes. Once trained, the system never forgets information, never distorts facts, and never transfers information to competitors. ### 3. Working Hours and Availability - **Employee:** Works 8 hours a day, 5 days a week. All calls received after 5:00 PM or on weekends remain unanswered. In business, every missed call can mean a lost deal and thousands of euros. - **POSKAI:** Works 24/7. If a client calls on Sunday at 10:00 PM, POSKAI will answer after the first ring, answer frequently asked questions, register a visit, or take an order. Customer service never stops. | Parameter | POSKAI Platform | Average Employee (SDR) | Foreign AI Alternatives | |-----------|-----------------|-----------------------------|--------------------------| | **Monthly Cost** | **From 500 €** | ~3000 € (with taxes) | ~2000 € (with hidden costs) | | **Productivity** | **Thousands of calls per day** | ~60-80 calls | Depends on minute budgets | | **Lithuanian Language** | **✅ Native (perfect accent)** | ✅ Native | ❌ Poor or robotic | | **Working Hours** | **24/7/365** | 8 hours / 5 days per week | 24/7 | | **Emotional Burnout** | **Never** | Very common | Never | | **Training Time** | **Few days** | 1-3 months | Weeks (due to complex technical setup) | ## Why Minute-Based Pricing is a Trap In the market, you can find foreign providers (e.g., Bland, Retell, Synthflow) who promise a "cheap" AI solution. You'll see low starting prices on their landing pages. However, delving into the terms reveals the truth: they use traditional text-to-speech systems and apply **minute-based pricing.** This means you pay for every second the platform tries to reach a customer, even if the customer doesn't answer and voicemail picks up. You pay for silence on the line. You pay for separate fees to cloud computing providers and third-party telephony operators. Ultimately, what initially seemed like an attractive price can balloon to 2000–5000 €/month by the end of the month. Moreover, these systems lack quality Lithuanian language support. After three seconds, the customer realizes they're talking to a robot with an unnatural accent and hangs up. You still pay for this lost call. For comparison, you can read our detailed analysis: [POSKAI vs. Foreign Platforms](/en/compare/poskai-vs-bland-ai). **With POSKAI, there are no unpleasant surprises at the end of the month.** We provide a complete infrastructure: AI voice engine, telephony, analytics, and security in one package, starting from 500 €/month. ## Security, GDPR, and Data Leak Risks One of the biggest risks when hiring a human, especially in sales, is data security. A sales manager has access to your customer database. It's common for an employee, upon leaving, to "take" valuable customer contacts to your competitor. This is a real business risk that is difficult to manage through legal means. Another aspect is how foreign AI platforms handle your customer data. Many US-developed platforms use a single shared infrastructure for all clients and store data outside the European Union. This is a direct violation of the General Data Protection Regulation (GDPR), which can incur massive fines (up to 20 million euros). You can read more about the risks in authoritative sources, for example, on the [European Commission's official GDPR website](https://commission.europa.eu/law/law-topic/data-protection_en). **How does POSKAI solve this problem?** 1. **Per-Client Isolation:** The POSKAI platform does not operate on a mass SaaS model. Each of our clients receives a completely isolated infrastructure. Your data never intertwines with other clients' data. Even if a security vulnerability theoretically arose, it could not spread between clients. 2. **100% EU Data Residency:** All POSKAI data is processed and stored exclusively within the European Union. This ensures full compliance with GDPR requirements. 3. **Prompt Injection Protection:** Our systems are designed so that malicious callers cannot extract confidential company information, "hack" the system with words, or force it to act outside its defined algorithm. 4. **End-to-End Encryption:** Every conversation and customer data exchange is cryptographically protected. POSKAI is not just a sales and service tool. It is a guarantee of security for your business, something neither a traditional employee nor cheap international AI startups can offer. ## Real Lithuanian Market Example: Logistics Company Let's take a real example from the Lithuanian B2B sector – a medium-sized logistics company that receives about 200 calls daily. Customers inquire: "where is my shipment?", "what is the price for the route from Vilnius to Berlin?", "when will the driver arrive?". About 70% of these inquiries are absolutely template-based, requiring no creativity — just a database check. **Traditional Scenario:** The company hires two customer service specialists. - Costs: 2 × 3000 € = 6000 €/month. - Result: People get tired, make mistakes, and calls received after 5:00 PM remain unanswered. After six months, one employee leaves due to stress. **POSKAI Scenario:** The company integrates the POSKAI platform for customer service. - Costs: From 500 €/month. - Result: The POSKAI platform answers after the first ring 24/7. The system's voice engine, with direct integration to the company's ERP system, immediately identifies the customer by phone number and tells them the shipment status. The remaining 30% of complex, non-standard calls are redirected to one highly qualified person (an expert) who works calmly and efficiently. - Savings: Over 5000 € every month. Read more in our [Logistics Sector Use Case Description](/en/use-cases/logistika). This is not a vision from the distant future. This is what POSKAI is doing today. ## Return on Investment (ROI) is Immediate Unlike investing in human hiring, where ROI can take at least six months (until the person learns the specifics, builds a network of contacts, and makes initial sales), the POSKAI platform's ROI is visible from day one. 1. **No "downtime":** The system starts calling or answering instantly as soon as it's launched. 2. **Quantity turns into quality:** Even if your sales conversion rate remains the same, POSKAI can make 10 times more calls than a human, thus generating 10 times more "warm" contacts for your closers. 3. **Real-time analytics:** On the custom dashboard, you see a transcript of every conversation, automatically generated summaries, customer sentiment analysis, and clear metrics. With a human, you never know the exact 100% content of conversations unless you listen to all recordings. Investing in POSKAI is a scalability solution for your business. If you suddenly need to make 10,000 calls per week for a new promotion, with POSKAI, it's just a few button presses. With people, it would mean temporary mass hiring, training, and chaos in the office. ## Conclusion: Not Employee Replacement, but Business Modernization The goal of technology is not to completely eliminate the human factor in business. POSKAI's goal is to take over the difficult, repetitive, and emotionally draining work that people truly don't want to do. Let your best employees become strategists, negotiators, and expert-level consultants for whom POSKAI collects and filters clients. Meanwhile, routine customer service processes, cold calls, appointment confirmations, and debt reminders must be automated. If you don't do this today, your competitors will do it tomorrow, and you simply won't be able to compete with them on price and operational speed. When the average cost of hiring and maintaining a human exceeds 3000 €, and a world-class, secure, and fully managed POSKAI platform starts from 500 €/month — the math becomes very simple. --- ## Frequently Asked Questions (FAQ) ### Can POSKAI completely replace a sales team? POSKAI works best as an "SDR" (Sales Development Representative) – an assistant that makes initial cold calls, answers basic questions, and finds interested customers. These "warm" contacts are then passed on to your experienced sales managers who close the deal. POSKAI replaces monotony but complements human expertise. ### How long does POSKAI integration take in a company? Full integration and training take just a few days. Meanwhile, searching for, selecting, and onboarding a new employee usually takes from 1 to 3 months. ### How does POSKAI ensure data security compared to an employee? An employee can remember information, copy it, or even take a customer database when leaving a job. POSKAI has 100% EU data residency, uses End-to-End encryption, and per-client isolation. Your data always belongs only to you, and the system uses strict access control rules. ### Will I pay extra if we make 10,000 calls with POSKAI? No, POSKAI pricing starting from 500 €/month has no hidden fees or surprises for "talked minutes." We value transparency, unlike many foreign platforms that apply minute rates, eventually leading to thousands of euro bills for one month of services. ### How does POSKAI speak Lithuanian? The POSKAI platform was developed in Lithuania, so natural Lithuanian language synthesis and comprehension are our strongest suit. Unlike foreign solutions that speak Lithuanian with a robotic English accent, the POSKAI platform ensures that your customers won't even realize they are talking to an assistant. :::cta ## Ready to Reduce Costs by 5x? Stop wasting your company's budget on routine work that technology performs better. Contact the POSKAI team today and get a personalized offer for your business. [Get an Offer](/#kontaktai) :::