Real ROI Calculation for a Lithuanian Logistics Company: From Salaries to Taxes

TL;DR: The average transport dispatcher or manager in Lithuania costs a company about 2500–3000 €/month (including salary, taxes, workspace, and software). Meanwhile, the POSKAI AI voice assistant, capable of handling hundreds of driver and client calls simultaneously in any language, costs from 500 €/month. This means a single solution pays for itself in the first month for a logistics company and allows people to do strategic work instead of constantly answering "where is the cargo?"

How much does a transport manager really cost in 2026?

The Lithuanian transport and logistics sector is one of the most competitive in Europe. Company executives fight daily for margins, fluctuating fuel prices, and most importantly, employee retention. A logistics company director doesn't need an explanation of what stress is – they see it every morning when dispatchers try to contact dozens of drivers in different time zones.

But have you ever calculated how much one employee truly costs, whose main job is to call drivers and update statuses in the system?

• Salary and taxes: Even if you pay a modest 1300 € net salary, your costs as an employer are significantly higher. Add personal income tax (GPM), state social insurance (VSD) and compulsory health insurance (PSD) contributions, and employer's social security taxes, and the final amount exceeds 2100 € per month.
• Workspace and equipment: A powerful computer, two or three monitors, professional headphones, an ergonomic chair – these are an additional 1500–2000 € in one-time expenses that need to be amortized over the years.
• Software and licenses: Transport Management System (TMS), telematics platforms, CRM, VoIP telephony licenses, and other tools – another 100–300 € per month per workstation.
• Hidden costs: Sick leave, annual leave (which still needs to be paid), motivational bonuses, coffee, a share of office rent.

Summing it all up, one dispatcher or basic transport manager costs the company at least 2500–3000 € every month. And a large part of this expensive time is spent doing mechanical work – asking "where are you?" and answering the client "the driver will be there in two hours."

Do you really want to pay for "Copy-Paste" phone calls?

The daily reality of a logistics company looks like this:

1. Morning marathon: The dispatcher calls 30 drivers to check if they have loaded and if the movement status is correct.
2. Client pressure: Dozens of calls daily from clients with the same question: "When will my cargo arrive?".
3. Language barrier: It is necessary to contact partners in Poland, Germany, or France, but the manager only speaks English and Russian, so communication gets stuck and time is wasted.

This work does not require strategic thinking. It is pure routine work that burns your most talented employees' time. A person should be looking for new loads, negotiating better rates, optimizing routes, and building long-term relationships with clients. When you pay someone 3000 € a month, you want them to generate revenue, not act as a live answering machine.

„Artificial intelligence does not take away your dispatchers' jobs. It takes over the part of the job that your best employees shouldn't be doing anyway – routine calls and information updates.“

POSKAI in logistics: The math you can't ignore

What to do when the amount of routine grows, but hiring another person is not cost-effective due to shrinking margins? This is where POSKAI AI comes to the rescue.

Instead of a dispatcher calling 30 drivers every morning, the POSKAI voice engine calls them all in 5 minutes. The assistant recognizes the driver's language, asks the necessary questions, and instantly enters all answers and status changes into your transport management system. The dispatcher simply opens their screen and sees where their intervention is needed.

Let's compare the numbers directly:

Why minute-based pricing is a trap and why POSKAI is different?

When considering AI integration, one often encounters American platforms (such as Bland, Retell or Synthflow). Many managers look at their websites and see an enticing "0.15 $ per minute" offer. Sounds good, right?

This is a complete trap.

In logistics, many calls end in voicemail, long waiting tones, or simply "I'll call back later." If you use minute-based pricing, you pay for every beep, for every driver's silence in the background while searching for documents. By the end of the month, that "cheap" minute plan turns into thousands of euros in bills.

POSKAI pricing is fixed. Everything starts from 500 €/month. No hidden fees for telephony, no penalties for overly long conversations, and no separate charges for model usage. You know your budget precisely. You get a fully managed infrastructure tailored to the Lithuanian market. We are your partner, not just a self-service API.

Read our detailed comparison with foreign alternatives, where we thoroughly reveal the anatomy of hidden fees.

Security that gives no peace: GDPR in the logistics sector

Transport companies operate with vast amounts of sensitive data: client contacts, cargo values, personal driver phone numbers, contract details.

If you use an American AI system, your data travels to US servers. This is a direct violation of the General Data Protection Regulation (GDPR). Their Terms of Service clearly state that responsibility for GDPR compliance falls on your shoulders. Moreover, many cheap AI platforms keep all clients in one infrastructure. This means that if hackers breach another client, your data will also be at risk.

POSKAI solves this problem fundamentally:

• Per-client isolation: We are not a typical SaaS. Each of our clients receives an isolated infrastructure. Your data NEVER intersects with the data of our other clients.
• 100% EU data residency: Our servers and data centers are exclusively in the European Union.
• End-to-End encryption: All conversations are encrypted. Even experienced attackers cannot gain access to your commercial secrets.
• Prompt injection protection: POSKAI technology ensures that no malicious caller can manipulate the POSKAI AI assistant and force it to reveal your company's information.

You work with logistics. You know how important reliability is. Why would you entrust your communication to systems that bear no responsibility in the European Union?

Conclusion: An investment that brings profit immediately

When company employee costs are constantly rising, and competition squeezes margins, optimization is not an option – it's a matter of survival. The Lithuanian transport market can no longer afford to pay highly qualified specialists for work that a machine can do perfectly, tirelessly, and without vacation.

The POSKAI AI platform allows you to not only save 4-5 times compared to human-performed routine work but also opens up new opportunities. The POSKAI assistant speaks any language, serves clients on weekends, 24/7, without complaints and without overtime.

Your employees will not be replaced – they will be liberated. And liberated managers sell more and bring greater profits to your business. Discover how AI is changing B2B sales automation.

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